Privacy & Terms
Privacy
Online store hodkotom.com respects and protects the personal data of its users. The users of the hodkotom.com online store can browse the website pages without providing personal data. However, in order to provide services related to the purchase of goods represented in our online store, we need your contact information in order to actually contact you, confirm order details and deliver the goods to you. We do not share your personal data with third parties, but we protect confidentiality in accordance with the requirements of the law.
1. GENERAL TERMS
1.1 The following terms are used in this Privacy Policy:
1.1.1. Website Administration of the Online Store (hereinafter referred to as the Website Administration) - authorized employees to manage the website, acting on behalf of the online store hodkotom.com , who organize and carry out the processing of personal data, as well as determining the purposes of processing personal data, the composition of personal data to be processed , actions or transactions carried out with personal data.
1.1.2. Personal data - any information relating directly or partially to a specific individual (subject of personal data).
1.1.3. Personal data processing - any action (operation) or set of actions (operations) performed with the use of automation tools or without the use of such tools with personal data, including the collection, recording, systematization, accumulation, storage, refinement (update, change), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. The confidentiality of personal data is mandatory for the administration or other authorized employees who have access to personal data to comply with, the requirement not to allow their dissemination without the consent of the subject of personal data or the availability of other legal grounds.
1.1.5. The user of the online store website hodkotom.com is a person who has access to the Website via the Internet and uses the Online Store Site.
2. GENERAL PROVISIONS
2.1. By using the Website hodkotom.com and ordering goods, you agree and accept the rules of this Privacy Policy.
2.2. Using the Website hodkotom.com and ordering goods, you provide your permission and unequivocal consent (in accordance with subparagraph 1) of paragraph 2 of article 7 and subparagraph 1) of paragraph 1 of article 11 of the Law of Ukraine "On the protection of personal data") to collect, register, accumulate, store, adapt, modify, update, use and distribute (distribution, implementation, transfer), depersonalize, destruct hodkotom.com and its employees and/or contractors of your personal data, with or without the use of information (automated) system, in the manner prescribed by this Privacy Policy.
2.3. The current Privacy Policy applies only to the hodkotom.com Online Store website. The online store does not control and is not responsible for the websites of third parties, to which the User can follow the links available on the website of the online store.
2.4. The site administration does not verify the accuracy of personal data provided by the user of the site of the online store.
3. WHAT PERSONAL DATA WE DO COLLECT
3.1. The privacy policy establishes the obligations of the Administration of the website of the online store for non-disclosure and ensuring the protection of confidentiality of personal data that the User provides on request of the Administration of the site when registering on the website of the online store or when placing an order to purchase goods.
3.2. The personal data allowed to be processed under this Privacy Policy are provided by the User by completing the registration form on the Website of the hodkotom.com online store in the section on registration and include the following information:
3.2.1. Full name of the user;
3.2.2. User’s contact phone number
3.2.3. Email address (e-mail);
3.2.4. Delivery address of the Goods (post office or home address)
3.2.5. Payment card information;
3.2.6. Location information.
3.3. Any other personal information not stipulated above (purchase history, used browsers and operating systems, etc.) is subject to reliable storage and non-proliferation, except as provided for in clause 5.2. of this Privacy Policy.
4. WHAT FOR YOUR PERSONAL DATA IS NECESSARY
4.1. The personal data of the user Administration of the website of the online store hodkotom.com may be used for:
4.1.1. Identification of the user registered on the website of the online store for placing an order and (or) entering into a contract for the sale of goods by remote means with the online store hodkotom.com.
4.1.2. Providing the User with access to personalized resources of the online store site.
4.1.3. Establishing feedback/connection with the user, including sending messages, inquiries regarding the use of the online store site, the provision of services, processing requests and requests from the user.
4.1.4. Create an account to make purchases, if the User has agreed to create an account.
4.1.5. A message to the user of the online store site about the status of the Order.
4.1.6. Processing and receiving payments, confirmation of tax or tax benefits by the user.
4.1.7. Providing the User with effective customer and technical support in case of problems related to the use of the online store website.
4.1.8. Providing the User with his consent, product updates, special offers, pricing information, newsletters and other information on behalf of the online store or on behalf of the partners of the online store. In case of unwillingness to receive a newsletter about promotions, new products, etc., the User has the right to refuse it by sending a letter to the Site Administration and / or putting the appropriate mark in his account.
4.1.9. Providing the User access to the websites or services of the partners of the online store in order to obtain products, updates and services.
5. PROTECTION OF PERSONAL DATA
5.1. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular, courier services, postal service organizations, telecommunication operators, solely for the purpose of fulfilling the User’s order issued on the Website of the online store, including delivery of goods.
5.2. Personal data of the user may be transferred to the authorized state authorities of Ukraine only on the grounds and in the manner established by the legislation of Ukraine.
5.3. In case of loss or unauthorized disclosure of personal data, the Site Administration informs the user about the loss or disclosure of personal data.
5.4. The site administration takes the necessary organizational and technical measures to protect the user's personal information from unlawful or accidental access, destruction, distortion, blocking, copying, dissemination, as well as from other illegal actions of third parties.
5.5. The site administration together with the User takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of personal user data.
6. ADDITIONAL CONDITIONS
6.1. The site administration has the right to make changes to this Privacy Policy without the consent of the user.
6.2. A new Privacy Policy takes effect from the moment it is posted on the Website of the online store, unless otherwise provided by the new edition of the Privacy Policy.
6.3. If you have questions or concerns regarding this Privacy Policy, you can contact us at: info@hodkotom.com
6.4. The current Privacy Policy is located on the page at hodkotom.com/privacy-terms
Terms of use
1. GENERAL PROVISIONS
1.1. This user agreement (hereinafter - the Agreement) in accordance with Art. 633, 641 and ch. 63 of the Civil Code of Ukraine is a public contract (offer) and is addressed to an indefinite circle of persons regardless of status (individual, legal entity, individual entrepreneur) wishing to purchase goods in an online store located on the Internet at hodkotom.com.
1.2. Terms and Definitions
Unless otherwise provided by the provisions of this Agreement, the following terms have the following meanings:
Acceptance - full acceptance by the Visitor or Buyer of the terms of the Agreement
Visitor - any individual - Internet user accessing the hodkotom.com online store
Buyer - any person, regardless of status (individual, legal entity, individual - entrepreneur), who orders and pays on hodkotom.com.
The product is a material object, allowed for free circulation on the territory of Ukraine in accordance with the current legislation of Ukraine, manufactured and presented for sale through the online store hodkotom.com
Registration is a procedure in which a Visitor or Customer by filling out the appropriate forms of an online store with the necessary information (personal data) for the possibility of ordering and paying for goods in the online store hodktom.com
1.3. Registration at the online store hodkotom.com means that the Visitor / Buyer is familiar with this agreement, understands and accepts it completely and unconditionally.
1.4. This Agreement may be amended and / or supplemented by the Administration of the online store unilaterally without any special notice. The new Agreement comes into force after placing it on the website of the online store hodkotom.com.
2. ORDERING
2.1. For the purchase of goods in the online store, the buyer places an order using the appropriate interface located on the pages of the online store.
3.2. When placing an Order, the Buyer agrees to provide accurate information about himself, his contact details and details of his Order. The Seller guarantees that the information received from the Buyer will not be passed on to third parties, except as required by the current legislation of Ukraine.
2.3. The Buyer bears full responsibility for providing false information, which made it impossible for the Seller to properly fulfill its obligations to the Buyer.
2.4. When ordering goods at night hours, as well as on weekends or holidays, the order is considered to be received at 10:00 am of the next business day.
2.5. After placing the order on the website, the Buyer receives a message about the reservation made or ordering the products via email address provided during the ordering process. The buyer may receive notifications about the delivery of the order or its delivery from a company specializing in the delivery of goods.
2.6. The Buyer has the right to cancel the order at any time before it is sent to the Buyer, by notifying the online store manager by e-mail.
2.7. The seller reserves the right to change, delete or place in the online store any information about goods and services. At the same time, the seller can change the prices of goods and services, as well as terminate the functioning of the online store or modify any section of it at its discretion and without prior notice.
2.8. In the absence of the goods specified on the website of the online store due to technical problems, as well as for other reasons beyond the control of the seller, the order is canceled and the Buyer is informed by sending him a notification.
3. ITEM/ORDER RETURNS
3.1. We accept returns during 30 days after placing an order. If an item did not fit you or you do not like it you need to send it back (always use the shipping method with the tracking number) and tell us order number , tracking number and the reason of the return via sell@hodkotom.com. We return money only after receiving the package. We do not pay return shipping. To return the item, you can use the data that you can find on the insert inside the package or visit page hodkotom.com/pages/faq
3.2. When receiving the Goods of inadequate quality, the Buyer has the right to demand the replacement of a non-quality Product with another one. The Seller, in case of substantiated claims on the quality of the Goods, satisfies the Buyer's requirement within ten days from the date of the Buyer’s written claim and electronic photos depicting the shortcomings of the Goods to the email address sell@hodkotom.com. Claims must be submitted no later than 30 days after receiving of the Order by the Buyer.
3.3. If the Buyer receives the Goods of inadequate quality, the Seller compensates him the sum of money paid for the Goods, including the amount of delivery of the goods.
4. RESPONSIBILITY OF THE PARTIES
4.1. Seller is not liable beyond the amounts received from Buyers as payment for and the goods and services provided.
4.2. The seller is not responsible for violation of the delivery time by a company specializing in the delivery of goods.
4.3. Seller is not responsible in case of force majeure.
4.4. The parties make maximum efforts to eliminate differences only through negotiations.
5. APPLICATION CONSIDERED COMPLETED:
a) at the time of actual transfer of the Goods to the Buyer or another person who was at the time of delivery to the address specified in the order and paid for the Goods upon delivery by the Seller’s courier;
b) at the time of transfer of the Goods to the Purchaser by the organization delivering the goods.
GDPR
We use email and targeted online advertising to send you item and service updates, promotional offers and other marketing communications based on the information we get about you, such as your email address, general location, purchase and website browsing history. We process your personal data as stated in our Privacy Policy. You may withdraw your agreement or manage your preferences at any time by clicking the unsubscribe link at the bottom of any of our marketing emails, or by emailing us at info@hodkotom.com.
By using our website, you (the visitor) agree to allow third persons to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.